etp

Useful information for Community Pharmacists on the Prescription Tracker

Can’t find a prescription?

We’ve had feedback that patients feel like they’re “caught in the crossfire” when an electronic prescribing goes missing and they feel like they get bounced between the practice and the pharmacy.

The prescription tracker should be the solution to this problem:

Before you contact the GP practice or send the patient back to the surgery, remember you can now use the prescription tracker to search for an electronic prescription. The prescription tracker allows you to check the status and history of electronic prescriptions.

If the prescription cannot be found, then at that point please contact the GP Practice.