The Primary Care team for NHS England & NHS Improvement in the North East and Yorkshire have set up an Electronic Repeat Dispesning (eRD) Support Programme to help implement national advice that “…to reduce footfall, GP practices should convert repeat prescribing to electronic repeat dispensing…” and that “…Practices must use the Electronic Prescription Service (EPS) and should aim to move patients to electronic repeat dispensing unless there is a clinical reason not to do so.”
Practices seeking help with eRD challenges and queries can e-mail the NHS England eRD Support Team @ email@example.com – stating Practice Name and ODS Code, clinical system in use (EMIS or SystmOne), contact details (preferably including a direct dial number) and nature of the query. The eRD Support Team will respond by e-mail or phone call within 24 hours.
The eRD Support Team have also published some (overlapping) webinars to help primary care organisations get to grips with eRD:
The Webinars can also be accessed via the Vale of York CCG collection of eRD Resources.